MAKING SAFE DECISIONS

The Science of Decision-Making

By some estimates, the average adult makes upwards of 35,000 decisions a day. In the workplace, people can be faced with choices that can have serious, even life-altering, consequences. Consider:

science of decision making

A tanker truck driver who suddenly notices he is at his exit sooner than expected and must make a split-second decision

An employee pushing to get an order out before the shipping deadline for that day and must decide whether she should continue to work with a guard missing

A new employee who sees a possibly risky activity about to occur and must decide whether to speak up to his more experienced co-worker

A single decision is the artifact of any number of precursors — conditions, training, culture, systems, and even personal factors like fatigue or biases.

SAFE DECISION
INGREDIENTS

safe decision ingredients

The Making Safe Decisions™ Approach

The Making Safe Decisions system is an all-employee development process for reducing exposure to injuries. Teams learn how to create a culture of continuous learning and increase the likelihood of safe decision making.

Leaders, supervisors, and front-line workers discover through hands-on learning the importance of the team in overcoming bias and the power of approaching others. Teams learn for themselves how to uncover barriers, and develop fluency in key exposure management skills.

The Making Safe Decisions approach increases the frequency of these six actions:

msd adv situational awareness
ADVANCED SITUATIONAL AWARENESS
From formal observation techniques to the neuroscience behind “noticing” — teams learn to recognize and overcome common blind spots and develop fluency in risk detection.

approaching others environment
AN APPROACHING OTHERS ENVIRONMENT
Teams work through common safety situations as well as your company’s unique legacy challenges to redefine the rules of engagement around safety. Cynicism doesn’t stand a chance.

consistent pause work performance
CONSISTENT PAUSE WORK PERFORMANCE
Teams learn how to use behavior analysis and problem-solving to break down the barriers that keep good employees from changing course when the risk does.

improved human reliability
IMPROVED HUMAN RELIABILITY
Individuals, supervisors, and leaders develop the skills, and address the barriers, to consistent use of safety-critical procedures and rules.

inquiry skills
INQUIRY SKILLS TO DIG DEEPER
The right questions make all the difference. Workers and leaders learn to uncover the risks and precursors that can elude the most seasoned pros.

heightened sensitivity to exposures
HEIGHTENED SENSITIVITY TO EXPOSURES
Teams improve their response time to upset conditions, and learn how to handle rapidly changing exposures with speed and confidence.

Learning Designed Around Your Team

The heart of the Making Safe Decisions approach is a set of robust workshops that touch on the key elements of safe decision making followed by specific assignments that reinforce the workshop content in day-to-day life. Each workshop builds upon the previous module. Leaders and teams build skills that help them work together to detect and address exposures to risk, ultimately reducing incidents.

learning circles

Read our latest article Decision Making and Safer Outcomes

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